Last updated: 20 July 2026

Refund Policy

This Refund Policy explains when refunds may be available for digital products, software access and services purchased from SALEIT SOFTWARE.

1. Digital Products and Software Access

Our products are primarily digital products, software applications, software licences and digital access services.

Because digital products and software access may be delivered and made available immediately after purchase, refunds are generally not available once digital access has been delivered, activated or made available to the customer.

2. Immediate Digital Access

By purchasing a product that provides immediate digital access, you may be asked to expressly agree that access or performance may begin immediately and acknowledge that, where applicable, you lose the statutory right to cancel once the digital service or digital content has begun.

This does not affect any mandatory statutory rights that cannot legally be excluded or limited.

3. No Refund After Access Is Delivered

Once access to software, a digital product, hosted environment, account, licence or other digital service has been delivered or activated, we generally do not provide refunds for:

• change of mind;
• lack of use;
• failure to use the product;
• failure to review the product before purchase;
• incompatibility caused by the customer's own equipment or environment;
• failure to achieve a particular business or financial result.

4. Faulty or Non-Conforming Products

Nothing in this Refund Policy limits your statutory rights where a product or service is faulty, materially not as described or does not comply with applicable legal requirements.

Where appropriate, we may first attempt to provide technical assistance, repair, replacement, correction or another appropriate remedy.

If the issue cannot reasonably be resolved, you may have additional rights under applicable law.

5. Duplicate or Incorrect Payments

If you believe you have been charged more than once for the same purchase or have been charged due to a clear payment processing error, please contact us as soon as possible.

We will investigate genuine duplicate or erroneous charges and, where appropriate, arrange a correction or refund.

6. How to Contact Us

To contact us regarding a payment, technical issue or potential refund matter, email: info@saleitsoftware.online

Please include your order information and a clear description of the issue.